{"id":2335,"date":"2021-05-17T15:49:06","date_gmt":"2021-05-17T13:49:06","guid":{"rendered":"https:\/\/www.smy.travel\/pt\/?p=2335"},"modified":"2021-05-17T15:49:06","modified_gmt":"2021-05-17T13:49:06","slug":"alteracao-horario-de-atendimento-customer-service","status":"publish","type":"post","link":"https:\/\/www.smy.travel\/pt\/alteracao-horario-de-atendimento-customer-service\/","title":{"rendered":"Altera\u00e7\u00e3o hor\u00e1rio de atendimento Customer Service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Estimados colaboradores,<br><br>Pelo presente comunicado, informamos que, a partir de hoje, ampliamos o hor\u00e1rio do departamento de aten\u00e7\u00e3o ao cliente,&nbsp;<strong>Customer Service<\/strong>, passando a ser o seguinte:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>De Segunda a Sexta-feira das 08:30 \u00e0s 18:00<\/em><\/strong>&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Consequentemente, informamos que tamb\u00e9m se amplia o atendimento pelo chat, e-mails e outros procedimentos em geral.<br><br>Como sabem, o canal de comunica\u00e7\u00e3o preferencial para comunicar com o Customer Service \u00e9 atrav\u00e9s do chat, desde qualquer ponto da plataforma.<br><br>Aproveitamos para recordar-vos quais s\u00e3o as fun\u00e7\u00f5es que o Customer Service atende:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>d\u00favidas sobre o processo de reserva<\/li><li>comunicar incid\u00eancias da plataforma Smytravel<\/li><li>d\u00favidas sobre produtos ou servi\u00e7os apresentados na plataforma Smytravel<\/li><li>solicitar altera\u00e7\u00f5es ou consultas sobre as suas reservas<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">E lembre-se, se tem alguma d\u00favida a respeito, pode contatar com o seu consultor que ter\u00e1 todo o prazer em ajudar.<br><br>Melhores cumprimentos,<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Estimados colaboradores, Pelo presente comunicado, informamos que, a partir de hoje, ampliamos o hor\u00e1rio do departamento de aten\u00e7\u00e3o ao cliente,&nbsp;Customer Service, passando a ser o seguinte: De Segunda a Sexta-feira das 08:30 \u00e0s 18:00&nbsp; Consequentemente, informamos que tamb\u00e9m se amplia o atendimento pelo chat, e-mails e outros procedimentos em geral. Como sabem, o canal de&hellip; <br \/> <a class=\"read-more\" href=\"https:\/\/www.smy.travel\/pt\/alteracao-horario-de-atendimento-customer-service\/\">Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":2336,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[325],"tags":[344,346,300,33,48],"class_list":["post-2335","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-informacao","tag-alteracao","tag-customer-service","tag-horario","tag-informacao","tag-smytravel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Altera\u00e7\u00e3o hor\u00e1rio de atendimento Customer Service - Smytravel Portugal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smy.travel\/pt\/alteracao-horario-de-atendimento-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Altera\u00e7\u00e3o hor\u00e1rio de atendimento Customer Service - Smytravel Portugal\" \/>\n<meta property=\"og:description\" content=\"Estimados colaboradores, Pelo presente comunicado, informamos que, a partir de hoje, ampliamos o hor\u00e1rio do departamento de aten\u00e7\u00e3o ao cliente,&nbsp;Customer Service, passando a ser o seguinte: De Segunda a Sexta-feira das 08:30 \u00e0s 18:00&nbsp; Consequentemente, informamos que tamb\u00e9m se amplia o atendimento pelo chat, e-mails e outros procedimentos em geral. 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